BIRDIE / CUSTOMER GUIDE
LET’S GET
THE FIT RIGHT.
Understand sizing and the current returns status before making a purchase.
Orders and payment arrangements are discussed on WhatsApp. The return
and exchange policy has not been supplied; confirm the applicable
terms in chat before agreeing an order.
POLICY STATUS
| Return window | Awaiting confirmation |
|---|---|
| Eligible items & condition | Awaiting confirmation |
| Exchange availability | Awaiting confirmation |
| Return shipping cost | Awaiting confirmation |
| Refund method & timing | Awaiting confirmation |
CHOOSE WITH MORE CONFIDENCE
Compare your measurements with the final garment chart, consider the intended silhouette and check what is included in a set. A relaxed fit and a cropped fit describe shape; they do not replace measurements.
READ THE SIZE GUIDE ↗INFORMATION A LIVE REQUEST WOULD NEED
Keep an order reference, the item name and the reason for the request. For a product issue, clear photos can help a support team understand the concern. Ask BIRDIE about any return request in your WhatsApp conversation; this website does not submit return requests.